We offer an environment, to develop, excel, and contribute your distinct individuality and benefit from the collective wisdom. We believe that the quality of our employees gives us the competitive edge. Our People are assessed based on KRA defined through a unique continuous assessment methodology.
Our training initiatives are designed to enhance the knowledge and skill levels of our associates both technically and managerially. Both in-house and external competency development programs are conducted to improve teamwork, leadership and customer facing skills in emerging technologies. The ‘Practice Group’ undertakes project/ technology / domain specific training on a regular basis to upgrade our people knowledge to take up the challenges of the future.
Our compensation has been structured to attract and retain highly skilled professionals by offering industry competitive salaries, health insurance and aggressive performance linked perks. We continuously measure our compensation packages against industry standards and seek to match or exceed them.
Looking for Senior Java Developer to join to software and service delivery team within Technology center of Global Investment bank .
Responsibilities
If interested send your CV to careers@prglolinks.com
Job Description:
We are seeking a skilled and proactive individual to join our team as a Customer Experience Analyst managing relations with Research Organisations, Partners and Vendors. As a Customer Experience Analyst, you will play a crucial role in establishing and maintaining relationships with industry analysts, partners and vendors to enhance our company's reputation and visibility in the market, specifically in the realm of customer experience. You will collaborate with cross-functional teams to develop and execute effective analyst relations strategies that align with our business objectives, including benchmarking our customer experience against competitors.
Responsibilities:
1. Analyst Engagement: Build and nurture relationships with industry analysts specializing in customer experience from leading research firms, vendors and partners. Engage in regular communication, including briefings, inquiries, and meetings, to keep analysts informed about our company’s customer experience initiatives, innovations, and strategic direction.
2. Analyst Programs: Develop and execute comprehensive analyst engagement programs focused on customer experience to drive awareness and understanding of our company among key industry analysts. Coordinate and facilitate analyst briefings, site visits, and events to provide in-depth insights into our organization’s customer-centric practices.
3. Messaging and Positioning: Collaborate with internal stakeholders, including customer experience, product management, marketing, and executive teams, to develop key messages, positioning, and supporting materials for analyst interactions. Ensure consistent and compelling messaging that showcases our commitment to delivering exceptional customer experiences.
4. Analyst Research and Reports: Monitor and analyze industry analyst research, reports, and evaluations related to customer experience. Provide insights and recommendations based on the analysis to internal stakeholders to shape customer experience strategies, product development, and competitive positioning.
5. Benchmarking: Conduct benchmarking activities to evaluate our company’s customer experience performance against competitors. Identify key performance indicators (KPIs) and metrics for comparison, and collaborate with internal teams to gather relevant data. Analyze benchmarking results and provide actionable insights to enhance our customer experience and maintain a competitive edge.
6. Relationship Management: Serve as the primary point of contact for customer experience analysts, addressing their inquiries, requests, and information needs in a timely and
professional manner. Proactively manage relationships to foster positive perceptions and advocacy for our company’s customer experience efforts.
7. Internal Collaboration: Collaborate with internal teams, including customer experience, operations, and sales, to gather information, data, and insights required for analyst interactions and benchmarking activities. Work closely with subject matter experts to provide analysts with accurate and comprehensive information about our customer experience initiatives, best practices, and industry trends.
8. Industry Events and Conferences: Identify relevant industry events and conferences focused on customer experience. Plan and coordinate analyst activities during these events, including scheduling analyst meetings, managing analyst briefings, and organizing analyst- focused sessions or presentations.
9. Measurement and Reporting: Track and measure the effectiveness of analyst relations initiatives, benchmarking activities, and customer experience efforts. Provide regular reports and updates to internal stakeholders on key analyst interactions, coverage, benchmarking results, customer feedback, and industry trends to drive continuous improvement.
Requirements:
Bachelor’s degree in a relevant field (e.g., Business, Marketing, Communications).
Proven experience in analyst relations, public relations, or related roles within the customer experience domain.
Strong understanding of the analyst landscape and experience working with leading research firms specializing in customer experience.
Excellent communication and interpersonal skills, with the ability to build relationships and engage with stakeholders at all levels.
Solid project management skills, with the ability to manage multiple projects simultaneously and meet deadlines.
Analytical mindset with the ability to interpret industry research, benchmarking data, customer feedback, and provide actionable insights for customer experience enhancements.
Self-motivated and proactive, with a results-oriented approach.
Exceptional written and verbal communication skills.
Proficiency in using tools and platforms for analyst relations management, benchmarking, and reporting is a plus.
If interested send your CV to careers@prglolinks.com
JOB REQUIREMENTS
We are looking for young, highly motivated business analyst with a critical thinking mindset to join our Business Analysis & Consulting Unit. As a Business Analyst, you will play a crucial role in identifying, improving and developing Digital solutions that drive strategic goals of organization and Clients. This is a tremendous opportunity to learn and participate in high-priority initiatives and multi-team collaboration across various business segments within the organization.
Ability to drive process analysis, opportunity assessment and stakeholder communication, workshops and meetings
Elicit requirements, identify solution and delivery defined functional specification documents including Business process mapping/modelling and BRDs.
Understands emerging CX philosophy and practices and impact of technology like AI, ML, RPA, Bots, conversational IVR, AR/VR etc. in delivering enhanced experience
Exposure and sound understanding to developing Business case ROI
Understanding various partner solutions (digital transformation) and positioning them optimally in solutioning phase of the projects based on client requirements
Ensure requirements are communicated and tracked correctly to development and testing teams
Liaise between Business and Technology teams effectively and develop meaningful relationships through collaboration with stakeholders
Design technical architecture of client applications with partner and solutions, demonstrate technical feasibility and operational details to client IT stakeholders
Business analysis covering but not limited to capability assessment /business process analysis /financial analysis/ feasibility analysis
Understands emerging CX philosophy and practices and impact of technology like AI, ML, RPA, Bots, conversational IVR, AR/VR etc. in delivering enhanced experience
Assisting in the business development process including writing and reviewing proposals, providing technical approaches, estimates, and schedules to proposal managers, and working with account managers to identify opportunities to grow our business with existing
Conducting regular meetings and discussions with the client Project teams to establish and manage expectations.
Other key requirements:
Experience with requirements documentation tools
Good verbal/written communication skills
Strong analytical, problem solving and critical thinking skills
Understands contact center operations, changing landscape of contact centers, omni-channel and multi-channel experiences
Direct client interaction to capture requirements in at least 2 projects
A keen eye for detail and impactful message creation experience for go to market collaterals
Good understanding of project business case builds out (benefit case vs cost case)
Ability to understand system requirements/ service end points/data mapping and capture requirements/dependencies accurately
Implementation experience of omni-channel solutions
At least 2 – 3 project experience or exposure or good understanding of Conversation AI solution or technologies
Experience with industry standard platforms such as SFDC, contact center telephony etc
Experience
Bachelor’s or Master’s degree in business administration preferred
Overall experience of 5 years+ of relevant experience with at least 2 years of functional knowledge in contact centre operations (business applications /processes /platform) for any industry
Strong experience in story telling, creation of go to market collaterals, value proposition pack and business case creation preferred
Formal requirements analysis experience in at least 4 projects or 2 years of relevant experience related to requirements gathering, exposure to testing and development support.
If interested send your CV to careers@prglolinks.com
– Developing new user-facing features using React.js
– Building reusable components and front-end libraries for future use.
– Translating designs and wireframes into high quality code.
– Produce clean, efficient code that works and do it quickly.
– Optimizing components for maximum performance across a vast array of web-capable devices and browsers.
Must have
– Comprehensive knowledge in Software Engineering (minimum 5 years) with JavaScript, React (incl. Redux/Flux) and JSX
– Exposure to PWA (Progressive Web Apps)
– Deep understanding of front-end development tools and technologies (e.g. NPM, Webpack, JS Unit Testing, GIT / GITHUB, CSS Pre- and Post-Processors, Responsive Webdesign, REST / SOFEA, …)
– A graduate degree in IT Software Engineering
– Fundamental experience in designing secure, robust and scalable frontend applications
– A strong understanding of the software development lifecycle and Agile methodologies
– Fluent English
Nice to have
– Agile Methodology
If interested write to careers@prglolinks.com
– Involvement in all phases of the development cycle
– Active participation in planning meetings
– Implement new features according to specifications
– Write unit/functional or integration tests and perform unit testing
– Code review for other team members
– Automate the maintenance work with the development tools
Must have
– Able to collaborate and communicate with multiple teams and stakeholders
– 5+ years of JAVA experience in application development from medium to large complex application
– Experience with Unix and Shell Scripting
– Experience using development tools and systems such as Git, Maven, Jenkins, Nexus
– Experience and good understanding in SOAP API, JMS, WAS
– Experience and good understanding in continuous methodologies: Continuous Integration(CI), Continuous Deployment (CD), Continuous Delivery (CD) is added advantage.
– Ability to troubleshoot problem tickets/defects and provide a fix within SLA’s
– Good documentation skills; Skilled in creating diagrams to lay down ideas and workflows
Nice to have
– Experience in SDLC/Agile methodology is added advantage
If interested write to careers@prglolinks.com
– drive the delivery of global components and solutions, design and integrate them in various stages of software development life cycle
– collaborate across cross locations IT teams in delivering software components
– develop and build software components in Java technology
– Investigate and resolve production issues with RTB and global teams to maintain a stable production environment
Must have
– proven experience in software development for a financial service industry, preferably in a wealth management/private banking environment
– experience with Order Trading Management systems very much desired
– strong Java development skills (8+ years), including expertise in: multi-threaded programming, memory management, profiling
– strong experience with Java 8, Web Services (REST, SOAP), XML
– strong JavaScript and Front-end Development skills
– experience with AngularJS, TypeScript and optional React
– reactive programming, web sockets
– experience with Spring Framework, Spring Boot, Hibernate, JMS
– experience with Oracle Database, SQL, PLSQL, transactions
– experience with supporting applications running on UNIX servers
– proficient skills with tools like: InteliJ IDEA, JIRA, Git, Maven, Gradle, npm, gulp Teamcity, etc
– experience with the large Enterprise systems
– knowledge and experience of financial products, preferably Structured Products
– strong communication skills, to both technical and non-technical audiences
– applied solutions to cater for non-functional requirements including stability, capacity and scalability and manageability
– experience working closely with your business partners to elicit initial requirements and then iteratively refine these to remove any ambiguity (In fact, you feel comfortable picking up any tasks required to deliver a feature as you have developed a well-rounded skill set through your involvement in all aspects of software delivery)
Nice to have
– experience with: Elasticsearch, Kafka, Hazelcast, Event Driven Architecture
If interested write to careers@prglolinks.com
Project Description:
Our client is building a team of Pega Developers/Architects to work for banking and insurance project . There will be an opportunity to work on BPM Development or BPM support involving Pega technology in various initiatives.
Skills required:
Skills and Experience with highly technical, hands-on, motivated and collaborative individual with exceptional communication skills and proven experience working with diverse teams of technical architects, business users and IT teams.
• Must have demonstrated experience working with Pega technology and have achieved Pega CSSA/CLSA Certification.
• Bachelor’s degree in computer science, computer engineering or related field
• 5+ progressive years of experience in building and implementing model-driven, enterprise-level business solutions and applications in PRPC
• Excellent time management and organization skills as well as the ability to manage multiple competing priorities
• Exceptional interpersonal skills and the ability to communicate, partner, and collaborate
• Dedication to achieving outstanding customer results with a team-oriented drive and a demonstrated ability to lead by example
• Exposure to a variety to technologies, including object-oriented techniques/principles, database design, application & web servers
• Aptitude to pick up new concepts and technology rapidly; ability to explain it to both business & IT stakeholders
• Ability to match technology solutions to customer needs
Responsibilities:
As part of a project team, you will drive the design, architecture and implementation of Pega 7/8 based solutions. You will work as part of a project team to ensure that the business and technical architecture of the delivered solution matches customer requirements and, at times, mentor other project resources.
In this role you will:
• Actively participate in design, development and testing of the target industry framework(s) in different versions of Pega
• Review the work of junior team members and ensure it meets the required standards
• Drive new business growth and customer success by providing business expertise
• Act as a Subject Matter Expert to the organization
If interested write to careers@prglolinks.com
Project Description:
A Leading bank of Singapore is embarking on a journey on Tokenization of Securities and various asset. needed strong Java Microservices developer integrators to work on Blockchain platform and its integration layers.
Skills required:
Nice To Have:
• Familiar with Blockchain architecture
• Familiar with event driven architecture
• Demonstrated knowledge of integrating with a Blockchain
• Familiar with testing of smart contracts that are deployed on a blockchain
Responsibilities:
– Design and build event driven or Enterprise Integration Pattern architecture using spring framework, Spring Integration/Apache Camel/Kafka.
– Preparation of Testing package and build tool such as Junit/Mockito, Maven/Gradle.
– Preparation of Test cases and participation in Unit Test/SIT/Regression/Stress Testing.
– Client communication, TSD preparation and working in Agile development environment
If interested write to careers@prglolinks.com
Looking for multiple Murex professional for the below positions.
If interested write to careers@prglolinks.com
Skills required:
– 9+ progressive years of experience in building and implementing model-driven, enterprise-level business solutions and applications in PRPC
– Must have demonstrated experience working with Pega technology and have achieved Pega CLSA Certification.
– A highly technical, hands-on, motivated, and collaborative individual with exceptional communication skills and proven experience working with diverse teams of technical architects, business users, and IT teams.
– Bachelor’s degree in computer science, computer engineering, or related field
– Pega CLSA Certification
– Excellent time management and organization skills as well as the ability to manage multiple competing priorities
– Exceptional interpersonal skills and the ability to communicate, partner, and collaborate
– Dedication to achieving outstanding customer results with a team-oriented drive and a demonstrated ability to lead by example
– Exposure to a variety of technologies, including object-oriented techniques/principles, database design, applications & web servers
– Aptitude to pick up new concepts and technology rapidly; ability to explain it to both business & IT stakeholders
– Ability to match technology solutions to customer needs
Responsibilities:
As part of a project team, you will drive the design, architecture, and implementation of Pega 7/8-based solutions. You will work as part of a project team to ensure that the business and technical architecture of the delivered solution matches customer requirements and, at times, mentor other project resources.
In this role, you will:
– Actively participate in the design, development, and testing of the target industry framework(s) in different versions of Pega
– Review the work of junior team members and ensure it meets the required standards
– Drive new business growth and customer success by providing business expertise
– Act as a Subject Matter Expert to the organization
If interested write to careers@prglolinks.com
This role is responsible for the development, deployment and the operations of cloud native Compute solutions, i.e., compute services in the public and private cloud. You will be joining a team to develop, implement, and operate such solutions, leveraging and improving automated build and test processes as well as fully automated deployment, with a robust, fast, and periodic deployment cycle.
DUTIES & RESPONSIBILITIES:
The duties and responsibilities of the position are twofold:
QUALIFICATIONS / EXPERIENCE:
SKILLS:
If interested write to careers@prglolinks.com
This role is responsible for the deployment, and the operations of cloud native compute solutions, i.e., compute services in the public and private cloud. You will be joining a team to operate such solutions, leveraging, and improving automated build and test processes as well as a fully automated deployment process, with a robust, fast, and periodic deployment cycle.
DUTIES & RESPONSIBILITIES:
The duties and responsibilities of the position are as follows:
Champion the deployment and the operations of such a solution within the team
o Infrastructure as code for automated deployment of computing capabilities
o Build, test and deploy process and strategies
o Monitor and inspect to continuously adapt the solution and its underlying
infrastructure
QUALIFICATIONS / EXPERIENCE:
10-year+ with infrastructure as a code for automated deployment (Terraform, Helm)
10-year+ experience with cloud computing, containerization, and orchestration
(Kubernetes, Azure Kubernetes Services)
Good working knowledge of Typescript and Python
Skilled experience in the installation and configuration of operating systems and
applications software, both stateful and stateless
Skilled experience with defensive programming
Experience with application monitoring and telemetry (Azure Application Insights)
Experience with Azure Cloud Platform / Azure DevOps / GitHub
Experience with network security procedures and protocols
Good working knowledge of high-performance computing systems: scalable, parallel architectures, Linux operating system, advanced data storage technologies and high-speed network interfaces
Ability to contribute to the development of technical design decisions involving software or hardware implementation strategies
Ability to monitor system usage and performance statistics and to understand the impacts of operating system tuning parameters
SKILLS:
Ability to champion a team
Ability to analyze complex problems, interpret operational needs, and develop
integrated, creative solutions
Effective verbal and written communication skills; English mandatory
Effective in working remotely, off-site
If interested write to careers@prglolinks.com
This role is responsible for the development, deployment and the operations of cloud native Compute solutions, i.e., compute services in the public and private cloud. You will be joining a team to develop, implement, and operate such solutions, leveraging and improving automated build and test processes as well as fully automated deployment, with a robust, fast, and periodic deployment cycle.
DUTIES & RESPONSIBILITIES:
The duties and responsibilities of the position are twofold:
Actively contribute to the cloud native compute solution at the backend level
o Developing new features and consolidating existing features based on
continuous assessment and end user feedback
o Enabling a secured public facing solution
o Supporting the business as needed
Champion the deployment and the operation of the compute solution as part of a
broader team
o Infrastructure as code for automated deployment of computing capabilities
o Build, test and deploy process and strategies
o Monitor and inspect to continuously adapt the solution and its underlying
infrastructure
QUALIFICATIONS / EXPERIENCE:
6-8year+ experience working knowledge of an OOP programming language like C++/C#
2-4 year+ experience working of Typescript/Javascript/node.js
2-4 year+ experience of Python
6-8year+ experience with cloud computing, containerization, and orchestration
(Kubernetes, Azure Kubernetes Services)
Skilled experience with infrastructure as a code for automated deployment (Terraform)
Skilled experience with defensive programming
Experience with application monitoring and telemetry (Azure Application Insights)
Experience with Azure Cloud Platform / Azure DevOps / GitHub
Experience with network security procedures and protocols
Good working knowledge of high-performance computing systems: scalable, parallelmarchitectures, Linux operating system, advanced data storage technologies and high-speed network interfaces
Ability to contribute to the development of technical design decisions involving softwaremor hardware implementation strategies
Ability to monitor system usage and performance statistics and to understand the impacts of operating system tuning parameters
SKILLS:
Ability to champion a team
Ability to analyze complex problems, interpret operational needs, and develop
integrated, creative solutions
Effective verbal and written communication skills; English mandatory
Effective in working remotely, off-site
If interested write to careers@prglolinks.com
This role is responsible for the development, deployment, and the operations of cloud native Compute solutions, i.e., compute services in the public and private cloud. You will be joining a team to develop, implement, and operate such solutions, leveraging and improving automated build and test processes as well as a fully automated deployment process, with a robust, fast, and periodic deployment objective.
DUTIES & RESPONSIBILITIES:
The duties and responsibilities of the position are twofold:
Actively contributing to the cloud native compute solution development at the frontend level
o Developing new features and consolidating the existing based on continuous
assessment and end user feedback
o Enabling a secured public facing solution
o Closely working with a team of designers
QUALIFICATIONS / EXPERIENCE:
10-years+ experience of React and Typescript
Skilled experience with cloud computing, containerization, and orchestration
(Kubernetes, Azure Kubernetes Services)
Skilled experience with Figma
Skilled experience with defense programming
Experience with Azure Cloud Platform / Azure DevOps / GitHub
Ability to monitor key experience indicators (analytics)
SKILLS:
Ability to champion a team
Ability to analyze complex problems, interpret operational needs, and develop
integrated, creative solutions
Effective verbal and written communication skills; English mandatory
Effective in working remotely, off-site
If interested write to careers@prglolinks.com
